Privacy Policy

E.Y Technologies respects the privacy of customers, website visitors and service users. This policy explains the types of information we may process and why.

1. Information we collect

Depending on your interaction with us, we may collect your name, organisation, phone number, email address, service requirements, billing information, transaction references, support messages, delivery/site information and technical information necessary to provide a service.

2. How we use information

• Respond to enquiries and prepare quotations.
• Provide, administer and support contracted services.
• Process and reconcile payments and issue receipts.
• Communicate service, billing and security information.
• Prevent fraud, resolve disputes and maintain business records.
• Meet legal, accounting and regulatory obligations.

3. Payment data

Online payments may be processed by authorised payment service providers. We do not intentionally collect or store full card numbers, card PINs, CVVs or OTPs in our website contact forms.

4. Sharing

We may share information with service providers only where reasonably necessary to provide our services, process payments, host systems, deliver communications or comply with law. We do not sell customer personal information.

5. Security

We use reasonable administrative and technical safeguards appropriate to the information and service involved. No online system can be guaranteed completely secure, so customers should also protect their credentials and devices.

6. Retention

We keep information for as long as reasonably necessary for service delivery, support, legal, tax, accounting, security and dispute-resolution purposes.

7. Your choices

You may contact us to request correction of inaccurate information or raise a privacy concern, subject to applicable legal and record-retention requirements.

8. Contact

Privacy enquiries can be directed to E.Y Technologies through +233 24 796 8974 or the contact page on eytec.online.

9. Updates

We may update this policy when our services, legal obligations or processing practices change. The effective date above identifies the current version.