Useful information about our services, payment process, delivery and customer support.
We provide custom software development, websites and portals, cloud and hosting support, networking, CCTV and security installation, ICT support and training.
Use our contact page or WhatsApp line. Tell us what you need, the intended users/location, your preferred timeline and any existing setup. We will review the request and provide the appropriate scope and quotation.
Payments to E.Y Technologies are for our own products and services identified in a quotation, invoice, subscription, work order or agreed project. We do not receive or aggregate payments on behalf of unrelated third-party merchants.
Available payment methods are shown on the approved payment page or invoice. Online card, bank or mobile-money options may be processed by an authorised payment service provider when enabled.
Delivery depends on the service. Standard remote services may be completed within the agreed short timeframe; custom software, networking or CCTV projects follow the milestone schedule stated in the quotation or project agreement. See our Service Delivery policy for details.
Yes, subject to the stage of work and costs already committed. Contact us as soon as possible. Our Refund & Cancellation Policy explains how eligible refunds are handled.
Contact customer support with your name, invoice or payment reference, payment date, amount and reason. Approved refunds are returned using the original payment method where practical and subject to payment-provider processing times.
Yes. The type and duration of support depend on the service or agreement. Warranty fixes, maintenance, subscriptions and additional changes may have different terms.
We collect only information reasonably necessary to communicate, provide services, process payments and meet business or legal obligations. Please review our Privacy Policy for details.
Call or WhatsApp +233 24 796 8974, or use the contact form on this website.